root @hostname emails are frozen on the cPanel server

I have configured WHM >> Edit System Mail Preferences page but emails are not getting forwarded to “” account.

Below are the settings present on the server :-

The system currently forwards mail for “nobody” to “root”.
The system currently forwards mail for “root” to “”.
The system currently forwards mail for “cpanel” to “root”.

Below are the logs for more details :-

2016-08-30 02:45:48 1beNoq-0002Ca-Th <= U=root P=local S=666 T="lfd on WHM/cPanel root access alert from" for root
2016-08-30 02:45:48 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1beNoq-0002Ca-Th
2016-08-30 02:45:49 1beNoq-0002Ca-Th ** R=fail_remote_domains: The mail server could not deliver mail to The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.

Solution :-

1) Make sure that email account to which emails are getting forwarded is valid.
2) Make sure that server's hostname entry is present in the /etc/localdomains file.

That's all!
  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

How to reset SSH port back to default port 22?

In some situations most of us may come across a problem that we are able to log into the WHM but...

How to setup the root login alert notification email?

Its very important to keep a check on your servers and who logs into the server, From security...

How to enable Open SSL on WHM?

Before enabling open SSL, you can check whether it is already enabled on your server. Please fire...

How to install mod_pagespeed on WHM?

'mod_pagespeed' is module of Apache which is nothing but plugin which is used for compressing the...

How to enable Hot Link Protection in cPanel?

To avoid other sites to use your website's bandwidth, you can enable the hot link protection....

Powered by WHMCompleteSolution