All Server Support


Important Log files on cpanel server

Its very important to know the location of logs for troubleshooting and investigating the issues. Logs help us to understand the nature of problem.  This info-graphics will cover the location of logs for various services like Cpanel, Apache, Exim, Mysql and FTP server. The following log file information shows system related logs location, secure login logs, audit logs and most important server logs which is /var/log/messages. Apache Logs Apache is the most popular web server and comes by default on cpanel based [...]


Install FFMPEG On CentOS

This is the latest method of installing FFMPEG on Centos server. All the command line given below includes latest softwares and working URL’s.   Follow the given instructions carefully and if you have any problems contact us. 1) Check which OS version you are using. cat /etc/redhat-release 2). Create a directory to for source file compilations cd /usr/local/src mkdir ffmpeg cd ffmpeg 3) Install yum repo for the FFMPEG rpm -Uhv 4) Install all necessary packages with repo which we have installed in last steps yum [...]

high cpu load

High Server Load

Its often seen that many times your server comes under high load and at some stage you are not even able to access shell or WHM panel. So the only option left is to reboot the server and once the server comes up the load  comes normal leaving you wondering what was causing high load. Today i am going to show you some of the ways on how to trouble shoot and anaylze the high load problem. You need to be cautious and start [...]

sysmbolic link

Symbolic link :- Adding and deleting

Symbolic Links refer to a symbolic path indicating the abstract location of another file i.e. symbolic links are files that act as pointers to other files. Symbolic Link is also known as symlink or soft link. Difference between soft link and hard link is that when symlink is removed the original target stays present. This is the opposite of a hard link which is a reference to the target and so, if the hard link is removed, so is the [...]


Facts about Server Management Service Providers

Server management or managed service provider is in short a type of IT service company that allow users to outsource their servers, network and other hardware appliances under a delivery agreement between two parties. Most of the server providers provide managed services for their own server but some not, So you need to look for a third party provider. The third party provider owns the physical back-end infrastructure with adequate man power and provide resources to end users remotely [...]


How to Reset SolusVM Admin Password

If you have lost your SolusVM admin password you can reset it via an SSH session on the master. The following command will show how to reset solusvm admin password. php /usr/local/solusvm/scripts/pass.php –type=admin –comm=change –username=<ADMINUSERNAME> You will get an output similar to this: New password: Wc7Q0EbVFUasJ4j   Hope this helps. You can contact us if you need any assistance with Solusvm Xen, KVM based servers.


What is bridge network and how to setup it on Debian.

How to setup Bridge Network on Debian. Network bridging describes the action taken by network equipment to allow two or more communication networks, or two or more network segments,  to create an aggregate network. Bridging is distinct from routing which allows the networks to communicate independently as separate networks.A network bridge is a network device that connects multiple network segments. In the OSI model bridging acts in the first two layers, below the network layer. Below are the few simple steps [...]


How to find your server is under DDOS Attack

Here is a command line to run on your server if you think your server is under DDOS attack.  The commands given below prints out list of open connections on your server and sorts them by connection amount. RedHat: netstat -ntu | awk ‘{print $5}’ | cut -d: -f1 | sort | uniq -c | sort -n BSD: netstat -na |awk ‘{print $5}’ |cut -d “.” -f1,2,3,4 |sort |uniq -c |sort -n You can also check for connections by running the following command. netstat -plan [...]


How to Install MariaDB in cPanel/WHM

Installation Steps for installing MariaDB on Cpanel server. Easy steps. Step 1: Backup existing MySQL data Make sure to save all existing data just in case there are any issues. cp -Rf /var/lib/mysql /var/lib/mysql-old mv /etc/my.cnf /etc/my.cnf-old Step 2: Disable the targets so cPanel no longer handles MySQL updates The following will mark the versions of MySQL we distribute as uninstalled so they are no longer maintained by cPanel/WHM /scripts/update_local_rpm_versions –edit target_settings.MySQL50 uninstalled /scripts/update_local_rpm_versions –edit target_settings.MySQL51 uninstalled /scripts/update_local_rpm_versions –edit target_settings.MySQL55 uninstalled Step 3: Remove existing MySQL RPM’s so theres [...]


WordPress Blog Brute Force Flood Underway !!

Recently we have seen on-going global attack on WordPress installations across every web host in existence. This attack is well organized and specially targets the file wp-login.php. Some of the ramifications of this attacks  are 1) Sites are loading extremely slow. 2) Unable to login to WordPress Admin Panel. 3) Website could even intermittently go down for undisclosed periods of time. So what needs to bed one. Here are some tips we will let you know to protect your WordPress blog. 1) Make sure [...]